Privacy Policy

This Privacy Policy explains how we use any personal information we collect about you when you use this website. This policy may be updated from time to time.

PRINCIPLES OF OUR POLICY

  • We will never spam you with irrelevant emails

  • You may opt in or out of our email communication at any time

  • You have the right to remove any information we hold on you

  • We will never sell, rent, make public or distribute your personal information

  • We will only collect and process your personal data when absolutely necessary

RELEVANT PRIVACY LEGISLATION

In line with our internal processes and systems, this website is designed to comply with the following policies

  • UK Data Protection Act 1998 (DPA)

  • EU Data Protection Directive 1995 (DPD)

The compliance of this website with the above policies will likely mean this website is compliant with data protection and legislation around the world.

WHO ARE WE?

Website: clawhouse.co.uk

Address: Claw House, Clawton, Holsworthy, Devon, EX22 6QJ

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

CONTACT FORMS

We collect the following information about you when you complete a form on our website:

  • Name

  • Company name (if applicable)

  • Email address

  • Telephone number

  • Other information you supply relevant to your enquiry

A copy is sent to us via email and this information is stored on our secure email system system

WEBSITE VISITOR TRACKING

Like most websites, our website uses Google Analytics. This tool collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited. We use this information to better understand how visitors find us and how they interact with our website.

HOW DO WE USE THIS INFORMATION ABOUT YOU?

We collect information about you to respond to your query, understand your needs and provide you with a better service, Specifically, we use your information for:

  • Replying to your initial contact

  • Internal record keeping

  • Improving our service

  • Contacting you with relevant information regarding your enquiry

You may opt out at any stage by contacting us directly.

We will not share your information with third parties. We will not sell, distribute or lease your personal information to third parties unless we have your permission to do so or are required by law to do so.

COOKIES

A cookie is a piece of code that allows the web server to identify and track activity of the web browser. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the website. You can enable or disable your cookie settings on our website at anytime via cookie settings.

ACCESS TO YOUR INFORMATION AND CORRECTION

If you provide us with your personal information, you have the following rights:

  • To review the user information that you have supplied to us

  • To request that we correct any errors, outdated information or omissions in user information that you have supplied to us

  • To request that your user information is not used to contact you

  • To request that your user information is deleted from our records

To exercise any of these rights, please email us. We will respond to your request to change, correct or delete your information within a reasonable time frame and notify you of the action taken.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access of disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.

HOW TO CONTACT US

Please contact us be email (info@clawhouse.co.uk) if you have any questions about our privacy policy or information we hold about you.